Shipping policy

Shipping Policy

Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.

Domestic Shipping (Canada)

  • Standard Shipping: 5–15 business days — $12.00 CAD
  • Free Shipping on orders over $75.00 CAD
  • Express Shipping: 3–7 business days — $20.00 CAD

International Shipping (United States)

  • Standard Shipping: 7–20 business days — $7.90 CAD
  • Free Shipping on orders over $100.00 CAD
  • Express Shipping: 5–10 business days — $34.90 CAD

Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 2–5 business days for tracking information to update.

Delays We are not responsible for delays caused by customs, weather, or carrier issues. International orders may be subject to customs fees or import duties, which are the responsibility of the customer.

Questions? If you have any questions about your order, please contact us at Raimoanaonline@gmail.com